Frisco estate.
- System
- GAF Timberline HDZ
- Sq ft
- 6,840
- Crew days
- 11
- Warranty
- 50 yr GAF Golden Pledge
- Pitch
- 8/12 primary, 12/12 dormers
- Crew
- 9 Quality salaried installers
The job.
Eighteen months after an EF-2 hail event, the homeowner had been turned down by three general contractors. We documented the loss from drone, walked the adjuster on-roof, and rebuilt the system end-to-end in eleven calendar days with no out-of-pocket beyond the deductible.
- Client
- Private owner
- Budget
- Insurance funded
What we did.
- Full tear-off of three layers down to deck
- Deck audit, 14 sheets of OSB replaced
- Synthetic underlayment, ice-and-water at all valleys & penetrations
- GAF Timberline HDZ in Charcoal, full ridge ventilation rebuild
- All step, counter, and chimney flashings replaced in 26-ga galvanized
- Copper valley liners on north elevations
Spec sheet.
Every component on file with the manufacturer. Warranties registered to the property address, not the homeowner.
Start to flyover.
Every phase logged with timestamped photography and synced to the homeowner's portal in real time.
- Day 0InspectionDrone capture, interior moisture map, scope filed with carrier.
- Day 1–3ApprovalAdjuster meet-on-roof. Supplements filed. Scope approved at full RCV.
- Day 4–6Tear-offThree layers removed. Deck audited. 14 OSB sheets swapped.
- Day 7–10InstallUnderlayment, flashings, shingles, ridge ventilation rebuilt.
- Day 11Close-outMagnetic sweep, final flyover, warranty registered with property.
What it took.
Three previous denials
Prior contractors quoted partial repairs the carrier would not honor. We rebuilt the loss package with frame-by-frame drone evidence and a line-item Xactimate scope that matched policy language.
Occupied home, two pets
Phased tear-off kept one elevation closed-in at all times. Daily magnetic sweeps. No interior staging — material loaded straight to the deck from a conveyor.
“Three companies told us the claim was dead. Quality walked the adjuster up there themselves and we had a new roof eleven days later. We paid our deductible. That was it.”